Our Breakup Promise

We are committed to building a long and productive relationship with our clients. Unfortunately, many clients have come to us after having a poor experience with their previous web vendor or feeling neglected. Simply put, we don’t operate that way. We firmly believe that holding a client hostage against their will is bad business. If a client decides to move on, we respect that decision.

We ensure that, should either of us decide to part ways, a proper and timely transition is provided. You should never feel stuck. We’re fully committed to supporting your online marketing success, no matter what transition decision you make.

Highlights of Our Policies

Here are some key points we follow to ensure an amicable and complete transition of web marketing services if there’s ever a “breakup”:

1. No Lock-In Contracts
   We don’t bind our clients with restrictive contracts. If you’re not happy with our services, you don’t have to wait for your contract to expire. All we ask for is a 30-day notice to wrap up active marketing tactics and ensure a smooth transition.

2. What You Pay For Is Yours
   Many clients have shared experiences where they assumed ownership of their site’s assets, only to be handed a list of “proprietary” items they couldn’t keep when they decided to leave. This leads to increased costs and delays during the transition. With us, anything you have developed for your site is either owned by you or licensed to you. If there are any exceptions, we’ll inform you upfront.

3. No Roadblocks
   If you decide to move on, or we determine we’re no longer the right fit for each other, we’ll hand over all files and assets without exception. We’ll work collaboratively with your new vendor and provide them with everything needed to ensure a seamless transition.

We want you to have peace of mind knowing you’re in good hands and will never have to worry about being held hostage with your web marketing needs. If you have any questions or need more information, don’t hesitate to contact us.